Privacy Policy

Effective: January 1, 2024Last updated: June 13, 2026

PRIVACY POLICY

Artful Ember respects your privacy. This policy explains how we collect, use, and protect your personal information.

INFORMATION WE COLLECT

We collect information that you provide directly to us, including:

Name and email address when you place an order or contact us

Shipping address for order delivery

Phone number if provided

Payment information (processed securely through Stripe)

Custom order details and design preferences

Messages you send through our contact form

HOW WE USE YOUR INFORMATION

We use your information to:

Process and fulfill your orders

Communicate with you about your orders and custom requests

Respond to your inquiries and support requests

Improve our products and services

Send order confirmations and shipping updates

INFORMATION SHARING

We do not sell, trade, or rent your personal information to third parties.

We may share your information with:

Shipping carriers to deliver your orders

Payment processors (Stripe) to process transactions

Service providers that help us operate our website

DATA SECURITY

We implement reasonable security measures to protect your personal information. Payment information is processed securely through Stripe and is never stored on our servers.

COOKIES

Our website uses cookies to improve your browsing experience and store your preferences (such as accessibility settings and theme preferences).

YOUR RIGHTS

You may request to:

Access the personal information we have about you

Correct inaccurate information

Delete your personal information

Opt out of marketing communications

To exercise these rights, contact us at [email protected].

CHANGES TO THIS POLICY

We may update this privacy policy from time to time. Changes will be posted on this page with an updated effective date.

Questions About This Policy?

If you have questions about this policy, please contact us.

[email protected]