Terms of Service

TERMS OF SERVICE

Welcome to Artful Ember. By using our website and purchasing our products, you agree to the following terms.

ACCEPTANCE OF TERMS

By accessing or using artfulember.com, you agree to be bound by these Terms of Service and all applicable policies referenced herein.

PRODUCTS AND PRICING

All products are handmade. Slight variations are normal and part of the handmade charm. See our Handmade Variation Policy for details.

Prices are listed in US dollars and may change without notice. The price at the time of purchase is the price you pay.

ORDERS AND PAYMENT

All orders are subject to availability. We reserve the right to cancel orders if a product becomes unavailable after purchase.

Payment is processed securely through Stripe. By placing an order, you confirm that your payment information is accurate and that you are authorized to use the payment method.

CUSTOM ORDERS

Custom and personalized orders are subject to our Custom Orders and Approval Policy. Custom items are generally final sale once the customer approves the design and production begins.

SHIPPING AND DELIVERY

Shipping is subject to our Shipping Policy. We are not responsible for delays caused by shipping carriers or customs.

RETURNS AND REFUNDS

Returns and refunds are subject to our Returns and Refunds Policy.

INTELLECTUAL PROPERTY

All content on this website, including designs, photos, text, and logos, is the property of Artful Ember and is protected by copyright law.

See our Intellectual Property and Customer Uploaded Content Policy for details about customer-provided content.

LIMITATION OF LIABILITY

Artful Ember is not liable for indirect, incidental, or consequential damages arising from the use of our products or website.

Our total liability for any claim shall not exceed the amount you paid for the specific product in question.

GOVERNING LAW

These terms are governed by the laws of the state in which Artful Ember operates.

CHANGES TO TERMS

We may update these terms from time to time. Continued use of the website after changes constitutes acceptance of the updated terms.